Shipments and Returns

We Ship Worldwide from Korea

At ShellSheet.com, we take great pride in offering reliable international shipping. All orders are shipped directly from Korea to your doorstep, ensuring that you receive your items safely and on time.

Shipping Details

- Fast Processing:
All orders are processed and shipped within 1-3 business days after receiving your order.

- Timely Updates:
If there are any shipping delays, we will notify you within 48 hours and provide updates on the status of your order.

Shipping Costs:

- Shipping costs are calculated based on the destination country and the weight of your order. Rest assured, we offer transparent and competitive pricing on shipping.

Delivery Information

Missing Packages

- In the rare case that a package does not reach you within 45 days of shipment, we consider it as missing.
- If this happens, we will either resend the parcel or issue a refund, depending on your preference.

Unclaimed Parcels

- If a parcel is returned to us because it was unclaimed, please note that the customer will be responsible for the return shipping cost.
- We cannot cover the cost for unclaimed parcels, but we will assist you in ensuring your order arrives safely the next time.

K-Packet service (international mail service by Post)

- Delivery Times : 10 - 30 days
- All-Inclusive Pricing: The shipping cost includes packing and material costs, so there are no hidden fees.
- Tracking Included: Track your order from the moment it ships all the way to your door.

EMS Shipping (Express Mail Service)

We use EMS (Express Mail Service) to ensure the safest and fastest delivery worldwide.

- Delivery Time: 5-10 days to most destinations worldwide.
- All-Inclusive Pricing: The shipping cost includes packing and material costs, so there are no hidden fees.
- Tracking Included: Track your order from the moment it ships all the way to your door.
- Package Weight Limit: Up to 20kg per box. If your order exceeds this weight, it will be divided into multiple parcels (e.g., 30kg = 20kg + 10kg in two boxes).
- Enjoy door-to-door service with EMS and get your order delivered swiftly and securely.